Certifications that guarantee efficiency and safety
ISO 9001:2015 certification guarantees the management of fundamental processes such as construction projects, works, maintenance of facilities and technical support. According to the Director of General Services, José Luis Gómez, this recognition guarantees that any work or improvement carried out in the Reina Sofía Hospital, from the installation of a new air conditioning system to the renovation of operating rooms, follows rigorous protocols to ensure efficacy, safety and durability. It also enables efficient daily maintenance of facilities and equipment, minimising disruptions and maximising the well-being of patients and staff.
For its part, the ISO 13485:2016 certification ensures that the more than 10.000 electromedical devices at the Reina Sofía Hospital, such as vital signs monitors, PET, defibrillators or linear accelerators, comply with the highest standards of safety and operation. This translates into a safer environment for patients and healthcare professionals, guaranteeing the reliability of the equipment at all times.
Energy management and sustainability at the Reina Sofía Hospital
In the energy field, the Reina Sofía Hospital has the ISO 5001:2018 certification, which guarantees its efficient energy management system. Currently, its facilities have an 'A' energy rating, thanks to optimization measures that reduce consumption and environmental impact.
Furthermore, the ISO 14001:2015 certification, obtained in 2007, guarantees the responsible management of resources and the Minimizing hazardous waste, reaffirming the commitment of the Reina Sofía Hospital to the environment. These actions include the proper separation of waste, the treatment of hazardous materials and the efficient use of energy and water.
The Reina Sofía Hospital has also been recognised in the hospitality sector thanks to the ISO 9001:2015 certification, which guarantees the management of essential services such as food and the processing of hospital linen. The menus served to patients comply with the food safety standards established in the ISO 22000:2016 standard and are designed to adapt to their specific nutritional needs, promoting their recovery.
Also, the Reina Sofía Hospital ensures that the washing and disinfection of hospital linen is carried out under strict quality controls, ensuring that both sheets and uniforms are free of risks. This comprehensive approach contributes to a safer and more comfortable environment for patients and professionals.
Innovation and continuous improvement
In its fight against smoking, the Reina Sofía Hospital achieved the Gold Level of the Global Network for Tobacco Free Healthcare Services, thanks to initiatives such as the creation of smoke-free spaces and awareness programs for patients and employees.
The Director of General Services stressed that these certifications are the result of a comprehensive strategy of continuous improvement. "These achievements are not only seals of quality, but also a reflection of the collective commitment of the human teams to offer a safe and efficient environment for our patients," he said.
The Reina Sofía Hospital is committed to the Innovation through constant updating of its staff through ongoing training, as well as the analysis and evaluation of services to implement improvements. This strategy allows us to respond to the needs of clinical services and society, maintaining high quality standards and guaranteeing the sustainability of its infrastructure. In this regard, José Luis Gómez concluded: "The Reina Sofía Hospital is a benchmark not only for its healthcare"but for its ability to innovate, adapt and offer sustainable, quality services to the community."
